Privacy Policy

Effective Date: June 2, 2026

This Privacy Policy describes how Apex Local (referred to as “we,” “us,” or “our”), the operator of saintpeteplumbingpros.com (operating as Saint Pete Plumbing Pros), collects, uses, shares, and protects your personal information when you visit or use saintpeteplumbingpros.com (the “Website”), including any related services, features, or content (collectively, the “Services”).

The Website provides information about plumbing services and connects homeowners in St. Petersburg, Pinellas Park, Gulfport, Largo, Seminole, Clearwater, and surrounding areas in Florida with independent local service providers for new installs, repairs, maintenance, and 24/7 emergency service.

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Services.

1. Information We Collect
   We may collect the following types of information:

Personal Information

• Information you provide when submitting a service request, emergency request, or contact form (e.g., name, phone number, email address, service address, zip code, and details about your plumbing needs or issue).
• Any other information you voluntarily provide when communicating with us.

Automatically Collected Information

• Usage data: IP address, browser type, device information, operating system, referring URLs, and pages visited.
• Cookies and similar technologies (see Section 5 below).
• General location information based on your IP address (we do not collect precise GPS location unless you explicitly grant permission).

We do not collect payment information, as all transactions (if any) occur directly with independent service providers. We do not offer user accounts or newsletters.

2. How We Use Your Information
   We use the collected information for the following purposes:

• To respond to your service requests and connect you with appropriate independent local plumbing contractors.
• To provide, operate, and maintain the Services.
• To improve the Website and analyze usage trends.
• To communicate with you regarding your requests (e.g., a technician calling you back).
• To comply with legal obligations and enforce our terms.

2. How We Share Your Information
   We do not sell your personal information. We may share it in these limited circumstances:

• Independent Service Providers: With trusted local plumbing contractors and service providers to fulfill your service or emergency requests. These providers are independent and not under our direct control; they are responsible for their own privacy practices once they receive your information.
• Service Providers: With third-party vendors who assist us with Website operations (such as hosting, analytics, and cookie management). These parties are contractually required to keep your data secure and use it only for the services they provide.
• Legal Requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: In any other situation where you have explicitly agreed.

2. Data Retention
   We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (including connecting you with service providers) or as required by law. When we no longer need it, we securely delete or anonymize it.
3. Cookies and Tracking Technologies
   We use cookies, web beacons, and similar technologies to:

• Recognize your device and remember preferences.
• Analyze traffic and usage patterns.
• Enable the cookie consent banner (powered by cookieadmin.net).

You can manage cookies through your browser settings. Most browsers allow you to refuse cookies or receive a warning before they are placed. Note that disabling cookies may affect Website functionality. For more information, visit our cookie consent tool on the Website.

Do Not Track Signals
We do not currently respond to “Do Not Track” (DNT) signals from browsers.

6. Data Security
   We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
   Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your data.
• Opt out of certain processing (including marketing communications, if applicable).
• Object to or restrict certain processing.
• Data portability (receive your data in a structured format).

California Residents (CCPA/CPRA): You have additional rights, including the right to know what personal information we have collected and the right to opt out of the sale of personal information (we do not sell data).

EU/UK Residents (GDPR): You have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details in Section 11. We will respond within the legally required timeframe (usually 30 days).

8. Children’s Privacy
   Our Services are not directed to children under the age of 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
9. International Data Transfers
   If you are located outside the United States, your information will be transferred to and processed in the United States. We use appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives an adequate level of protection.
10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.
11. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: contact@apexlocal.com